Customer Conversations at the Door: Honesty, Listening, and Respect
The doorstep conversation is a short one, often lasting only a minute or two before a homeowner decides whether to continue. In that window, tone matters as much as content. Reps who come across as honest and respectful are more likely to earn a hearing, even from people who are not interested in buying.Listening is the foundation. A list of habits shared by successful door-to-door sales reps underlines the importance of asking questions and...