Cultural Intelligence: Sleeping Dog Properties’ Chris Rapczynski on How Understanding Diversity Drives Customer-Centricity
As markets grow increasingly diverse, the imperative for businesses to cultivate cultural intelligence becomes essential. This strategic approach not only enhances customer-centricity but also supports diversity, equity, and inclusion (DEI) initiatives. Chris Rapczynski, founder and president of Sleeping Dog Properties, illustrates how a deep understanding of cultural diversity is fundamental in serving a varied client base...