Securus Announces Jails Plan to Upgrade Their Telecommunications
Securus Technologies recently announced the results of a survey they carried out of corrections facilities in the United States. More than half of these penal institutions are updating their use of telecommunications technologies to improve services to inmates and their families, increasing their satisfaction. They plan to improve productivity and profitability. 56 percent of the facilities surveyed by Securus at their Technology Center plan to update the telecommunications technologies they currently have implemented in their institution. 55 percent said that expanding the services they offer to inmates and their families was an important focus for them to implement in 2016. 15 percent said they intended to lower costs. That’s because all jails and penitentiaries are under pressure to keep their budgets low. The leaders of these institutions are focused on ways to increase both productivity and safety.
Chief Executive Officer of Securus Technologies, Richard A. Smith, said the results of the survey pointed to the many opportunities for correctional facilities to save money and improve inmate satisfaction by working in partnership with companies such as Securus. Securus provides telecommunications services to 3,450 jails and police stations across the United States, serving over 1,200,000 inmates. 66 percent of the facilities surveyed considered video visitation essential to maintain prisoner satisfaction and safety. 33 percent said the same for tablets. They mentioned the need for hardware to assure public safety and the need to mitigate the risks posed by contraband cell phones. Securus recently opened their Technology Center in Carrollton Texas just outside of Dallas. They spent $1.5 million to make sure its equipment is state of the art. It showcases for the top leaders of correctional facilities how they can benefit from Securus Technologies services and equipment.
Securus focuses its business on making connections that matter. It offers a range of services to the incarcerated and their families. Their products include inmate phone calls services, Video Visit, email and Jail Voicemail. Video Visit is much more convenient for inmate families. It allows inmates to see families at home, feeling connected to their loved ones. They recently added John Bell to the executive team to serve as Senior Vice-President of Sales. For law enforcement and corrections facilities, they have over 800 products. Besides facilitating inmate communication with their families, Securus offers a suite of technology tools include biometric analysis, emergency response capabilities, inmate self-service and monitoring and the management of incidents. Bell is now in charge of the over 100 sales representatives who market Securus products.